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Is my car recalled?

Recall repairs are free at any franchised dealer — no mileage limit, no expiration, even if you bought the car used. Enter your VIN and we'll pull the official NHTSA record in seconds.

17 characters. Bottom of the windshield on the driver's side, the driver door jamb sticker, or your insurance card and registration.

What a recall actually is

A safety recall means the manufacturer or the National Highway Traffic Safety Administration decided a part on your vehicle does not meet a federal safety standard, or that it creates an unreasonable safety risk. When that happens the manufacturer has to fix it.

The repair is free at any franchised dealer for that brand, with no mileage limit and no expiration on most safety recalls. It does not matter whether you bought the car new, used, from a private seller, or out of state. You do not need a service contract, and you do not have to be the original owner.

Recall vs. service campaign vs. technical service bulletin

A safety recall is mandatory for the manufacturer and free for you. A service campaign (sometimes called a customer satisfaction program) is a goodwill repair the brand chose to cover — usually free, but it can have time or mileage limits. A technical service bulletin is just repair guidance written for technicians; it is not a promise of free work.

Only the first one shows up in this lookup, because only safety recalls are reported to NHTSA. If a shop tells you your problem is covered by a campaign or a bulletin, ask them to put the program number in writing, then send it to us and we will tell you whether it should cost you anything.

If the part is back-ordered

Parts shortages on recalls are common, especially in the first months after one is announced. Ask the dealer to open a repair order anyway so you are in the queue, get the parts-arrival estimate in writing, and ask whether the recall qualifies for a loaner or rental while you wait.

If the recall says to stop driving the vehicle, take that seriously and ask about alternate transportation on the manufacturer's dime. If a dealer refuses a documented recall repair, that is worth reporting — and worth telling us about, because we do not send people to shops that behave that way.

What a recall means when you're buying used

Open recalls on a used car are not automatically a reason to walk away — they are free to fix, so the real question is how long the car will sit waiting for parts. Run the VIN before you sign anything, and use an open recall as a reason to have the selling dealer complete the work before delivery.

Franchised dealers cannot legally sell a new car with an open recall, but independent lots can sell used cars with open recalls in most cases. That is why the VIN check matters more on a private sale or a small lot than it does at a brand store.

Common questions

Is a recall repair really free?
Yes. Safety recall repairs are paid for by the manufacturer and performed at no charge by any franchised dealer for that brand. If a shop asks you to pay for recall work, stop and call us before you agree to anything.
Does a recall expire?
Safety recalls generally do not expire, so a 2014 recall can still be fixed for free today. A small number of recalls covering things like tires or child seats do have time limits, which the recall notice will spell out.
Do I have to go to the dealer I bought from?
No. Any franchised dealer for that brand can perform the recall, whether you bought the car there or not, and whether you bought it new or used.
Why does my VIN show no recalls?
It usually means there is genuinely nothing open on your vehicle, or that a previous owner already had the work done. Very new recalls can take a few weeks to appear by VIN, so it is worth checking again in a month if you saw the recall in the news.
Can Car Dogs schedule the recall for me?
Yes, and it is free. Send us the VIN and the recall number and we will line up a local franchised dealer, confirm parts availability before you drive over, and stay on it until the work is done.

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